This outline is designed to be used with the R3Global AudioTraining Series http://www.r3global.com/blog/2010/08/08/track-handling-objections/
Handling Objections
Objections are not REJECTION, they are someone’s stated
perception of the truth.
When you handle any objection you do it in one or two ways,
1.
or you
2.
____________ is like playing defense and usually causes us to feel negative.
If you _______________________ properly, then it is playing offense--you will
feel more positive.
What you want to happen is to become so comfortable with the
process that it becomes, like blinking or breathing--you don’t even
think about it.
If you learn to Respond, you will stay in control
However…
If you only React, you are being controlled
You have to learn three steps or phases to handling objections.
1 ____________________________
2 ____________________________
3 ____________________________
Check in tomorrow for more great tips on overcoming objections & dealing with people.
Have a great day!
Shelly
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Friday, August 5, 2011 8:39 AM Posted by Shelly Aristizabal
Coaching Day 42 - Objections 3
Labels: Black Diamond, How to Win Friends and Influence People, I am MonaVie, Tim Wilson
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