Day 44 Overcoming Objections 4
Handling Objections and Dealing With People
This outline is designed to be used with the R3Global Audio
Training Series http://www.r3global.com/blog/2010/08/08/track
handling-objections/
Step 1
Always validate the objection
Remember, maintain and increase your prospect’s self-
esteem.
After you have heard their objection, you validate it by saying
something like:
I appreciate you sharing that with me.
Or
I appreciate you letting me know that up front.
Step 2
Neutralize the objection
When you neutralize the objection, it does two things:
One, it prevents it from coming up again
Two, it gives the person room and does not make either of you feel
like you are in a debate.
Many times this is done with some type of question…
How do you feel about that?
Or
What if this is something you would be interested in and you did not
take a look at it?
Or
If I did not have the information I do I would feel the same way you
do.
Tune in tomorrow for more....
Step into your Greatness as a MonaVie Leader!
Shelly
"I am MonaVie"
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Thursday, August 11, 2011 10:05 AM Posted by Shelly Aristizabal
Gold Rush Coaching Day 44
Labels: Gold Rush, I am MonaVie
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