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Friday, August 5, 2011

Coaching Day 42 - Objections 3

This outline is designed to be used with the R3Global AudioTraining Series http://www.r3global.com/blog/2010/08/08/track-handling-objections/


Handling Objections

Objections are not REJECTION, they are someone’s stated
perception of the truth.

When you handle any objection you do it in one or two ways,

1.

or you


2.


____________ is like playing defense and usually causes us to feel negative.



If you _______________________ properly, then it is playing offense--you will

feel more positive.



What you want to happen is to become so comfortable with the

process that it becomes, like blinking or breathing--you don’t even

think about it.

If you learn to Respond, you will stay in control

However…



If you only React, you are being controlled



You have to learn three steps or phases to handling objections.

1 ____________________________

2 ____________________________

3 ____________________________


Check in tomorrow for more great tips on overcoming objections & dealing with people.

Have a great day!
Shelly

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